Release Log 2024
November 2024
Linked/Multi Meeting Rooms
Our new Linked/Multi-room Meeting feature makes booking multiple meeting simpler than ever by allowing you to link rooms within the same office, creating a combined, seamless space with a single booking. No need to book each room individually, Just manage all linked rooms at once.
For further details click here.
October 2024
Support Centre
Help is just a click away!
Visit our Support Centre in Settings > Account > Support Centre to access the following:
Knowledge Base - Explore guides and demo videos to walk you through areas of the system
Create New Ticket - Ask questions, raise bugs, suggest new features or request further assistance
View progress on existing tickets
Schedule Meeting - Direct access to your CSM's calendar to book a meeting.
Live Chat - Chat to a support associate during UK business hours (9:00AM - 5:30PM).
September 2024
Desk Booking Reminders
Booking reminders can now be enabled and configured to alert users before or after a booking starts - each user has the option to opt out of these reminders in their own profile page.
August 2024
My Status
We've introduced a new feature in Clearooms called My Status. This allows users to set a daily status, which can be applied to the morning (AM), afternoon (PM), or the entire day. You can access this feature by clicking on your profile. Additionally, if your status means you no longer need your bookings, you have the option to remove them with a single click. For more details view the full guide here.
June 2024
Recurring Bookings for Integrated rooms
You can now schedule recurring meeting room bookings for integrated rooms via outlook. For a detailed guide on setting up recurring bookings, click here .
Bulk Delete Bookings
Users now have the ability to delete their own bookings in bulk. This can be done from the My Bookings Page, where you can either delete all bookings or select specific ones to remove.
User Imports and welcome emails
When importing users into the system via a CSV file, you now have the option to send a welcome email to the new users. This email will enable them to set up their own passwords, eliminating the need for you to manually assign passwords or have users perform a password reset.
Who's in Filters
There are now 5 new filter options on the who's in page making it possible to refine your search by one or multiple criteria. Discover how to make the most of this new feature by viewing our guide here.
Roll Call Report
A new report has been released, providing detailed data recorded in the roll call section when reserving a meeting room. View the complete guide here.
Users Last seen
You can now see the "last seen" field when viewing user details, which displays the last login for all users. Check out the guide here.
May 2024
Custom fields in meeting rooms
You can now create fields for your users to populate when creating a meeting. Each field can be customised to be a check box, yes/no, text field and can be made mandatory or optional as required.
Meeting Room Filters
Go to meeting room - filters and you now have the option to view available meeting rooms fitting the selected criteria entered in one of the filters. you can filter by room name, minimum capacity, time free from/until, room resources and services available for the room. clicking the reset button will reset any filters entered.
New Manager settings available
Under Settings - account - users you now have the option of enabling the below settings for managers:
Notify user when a user they manage books a desk
Notify user when a user they manage books a meeting room
Notify me when a user I manage cancels a desk booking
Notify me when a user I manage cancels a Meeting
Update users profile image
You can now manually update another users profile image. Go to settings - account - users - select a user and go to profile image. Here you can load an image by clicking choose file.
January 2024
Manager Notifications
You can now log a users manager (manually in settings or automatically via SCIM) which allows managers of users to turn on booking notifications for desks and/or meeting rooms.
Notify when desk becomes free
When an office is fully booked (desks) users will now see a banner where they can request to be notified when a desk becomes free.
Visitor Management Welcome Email
Visitors will now receive a welcome email (once the option is enabled) This email can be customised and include your office location (you must add an address for each office for this feaure)
Desk Rule Exceptions
This much requested feature allows you to set different booking rules to each Team, Role or individuals.
To use this feature open Settings > HotDesks and click on the Exceptions toggle to the right of the rule you wish to edit.